Community FAQs
Transparency is Key
We believe in Rentsparency, the ability to rent confidently and trust us with your home. Our team is trained to communicate effectively and compassionately. Below are a few frequently asked questions. If you have a question that isn’t covered below, please get in touch.
Our concierge is dedicated to providing exceptional service 24/7 to ensure our residents’ needs are always met. You can reach them directly by calling (677) 351 – 5260. Some of the services provided include a warm greeting, package management, maintenance coordination, security and access control, and amenity reservations.
We accept both online and offline forms of payment. When paying online, create an account in our Resident Portal and add a method of payment. We accept credit, debit, and ACH. Paying online allows for convenient and quick payments.
For those who would like to pay offline, we accept checks and money orders.
Cats and Dogs Welcome (some breed restriction see below) Maximum Pets per Apartment: 2 Pet Fee per Pet: $250 Monthly Pet Rent per Pet: $50
Breed Restrictions:
- Pit Bull Terrier
- Staffordshire Terrier
- Doberman Pinscher
- Rottweiler
- Presa Canarios
- Akita
- Alaskan Malamute
- Wolf-Hybrid
- Mastiff
- Chow Chow
- German Shepherd
- or any mixes of these breeds
Yes, we love to host. Please contact the Leasing Center for rates and availability.
Log in to our Resident Portal to file a maintenance request. On the left-hand side, there is a button labeled ‘submit a work order’. From there, you can submit all the details to your work order including urgency and when the team can visit.
Please call the leasing center using the phone number on our website. When connected, you will have the option to be routed to our after-hours maintenance emergency hotline.
Street parking is available for all residents.
We accept both online and offline forms of payment. When paying online, create an account in our Resident Portal and add a method of payment. We accept credit, debit, and ACH. Paying online allows for convenient and quick payments.
For those who would like to pay offline, we accept checks and money orders.
Street parking is available for all residents.
Our concierge is dedicated to providing exceptional service 24/7 to ensure our residents’ needs are always met. You can reach them directly by calling (677) 351 – 5260. Some of the services provided include a warm greeting, package management, maintenance coordination, security and access control, and amenity reservations.
Log in to our Resident Portal to file a maintenance request. On the left-hand side, there is a button labeled ‘submit a work order’. From there, you can submit all the details to your work order including urgency and when the team can visit.
Please call the leasing center using the phone number on our website. When connected, you will have the option to be routed to our after-hours maintenance emergency hotline.
Yes, we love to host. Please contact the Leasing Center for rates and availability.
Cats and Dogs Welcome (some breed restriction see below) Maximum Pets per Apartment: 2 Pet Fee per Pet: $250 Monthly Pet Rent per Pet: $50
Breed Restrictions:
- Pit Bull Terrier
- Staffordshire Terrier
- Doberman Pinscher
- Rottweiler
- Presa Canarios
- Akita
- Alaskan Malamute
- Wolf-Hybrid
- Mastiff
- Chow Chow
- German Shepherd
- or any mixes of these breeds
